South Africa · POPIA
POPIA Compliance
Privately complies with the Protection of Personal Information Act, 2013 (Act 4 of 2013), South Africa’s data protection law. This page is a plain-language summary — for full detail see our Privacy Policy.
Information Officer
As required by POPIA section 56, our Information Officer is accountable for:
- Ensuring Privately complies with POPIA;
- Handling data subject requests (access, correction, deletion);
- Liaising with the Information Regulator;
- Encouraging compliance and training within Privately.
Your rights at a glance
Access your data
Download a copy of everything we hold about you, in JSON, anytime from Privacy & data.
Correct your data
Edit your profile and contact details from your dashboard. Email us if you need help.
Delete your account
Start the deletion process from Privacy & data. There is a 30-day grace period before hard delete.
Object to processing
Object to direct marketing or to processing based on legitimate interest, at any time.
Withdraw consent
Change your cookie or marketing-email choices anytime — we will stop processing immediately.
How to make a request
The fastest way is to use the controls inside the platform:
We aim to respond within a reasonable time, normally 30 days.
Information Regulator
You have the right to lodge a complaint with the Information Regulator:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
POPIAComplaints@inforegulator.org.za · inforeg@justice.gov.za
+27 (0)10 023 5200